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Manish Neupane

Administrator/Claims Coordinator Vacancy

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Administrator/Claims Coordinator

Full Time 9:30AM - 6:00PM(Monday to Friday)


A successful and expanding insurance company (mobile phones), is looking to employ an Administrator/Claims coordinator to oversee its day to day claims processes and other administrative tasks.

The job is most suitable for a new graduate (in any discipline) and can provide a strong base for future career development. This can be a perfect opportunity for someone looking to step into a career ladder.

Previous experience in claims handling is not required as full training will be given for the right candidate.


The starting salary is £6.50/hr with first pay review in three months. Timely pay review there after.


Job Descriptions:


Assist customers in purchasing the policy and making claims.

Process insurance claims within a strict deadline.

Draft letters

Coordinate with staff members to ensure a smooth work-flow of claims process.

Liaise with Engineers to ensure work deadlines for claim are met.

Update the internal Database.

Liaise and report to dealers, provide information and answer queries.

Keep track of stock using an internal P.O.S system and stock inventory on a monthly basis

Handle queries and complaints over the telephone and email

Involvement in ongoing projects

Regularly evaluating existing work procedures and propose changes/modifications as and when required to streamline work.


Due to the nature of the job applicants are expected to have the following:


University Degree (Any discipline)

At least 2 years of customer services experience (Preferably in the UK)

Strong command of English (Both Verbal and Written)

Strong Organization skills and ability to work under pressure

Ability to work towards strict deadlines

Strong knowledge of Ms. Word, Excel and Access

Excellent Telephone Manner


This is an URGENT vacancy and we are looking to employ someone in coming week or two. If you meet the criteria above and are generally a fun loving and hard working person please forward me your recent CV with a brief introduction about yourself to the following email address:


neupane.manish@gmail.com and a copy to manish@foneshield.net

Edited by Manish Neupane

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